Addis Ababa first marketplace with verified vendors.

Privacy

Customer and vendor data is used for marketplace operations.

The MVP keeps data collection focused on order placement, delivery, support, and vendor/admin controls.

Information we collect

ChakaMart collects account details, phone number, delivery address, cart, order, payment method, and support details needed to process marketplace orders.

How information is used

Information is used for checkout, order confirmation, delivery coordination, vendor fulfillment, fraud prevention, and customer support.

Access control

Vendors only receive information needed to fulfill their own orders. Admin access is used for operations, payment confirmation, moderation, and support.

Data retention

Important business records are retained for operational, support, and audit purposes. Records are disabled or status-changed instead of destructively deleted where practical.